Frequently Asked Questions
Q: Where is Penn State Hershey Medical Group/Student Health located?
A: Approximately 2 blocks from campus. Turn down Chestnut street off of College Avenue (next to the Alumni House) and then make your 1st right onto Continental Drive, go to the stop sign, make a left and then another left into the parking lot.
Q: What if I have a question or a health problem in the middle of the night and the office is closed?
A: Call Campus Security at (717) 361-1264 and ask to be transferred to the After Hours Triage Nurse, who will advise you.
Q: What if I am too sick to walk to Student Health?
A: Call the College Health Liaison at (717) 489-1021 to request a ride from Campus Security
Q: How do I know if Penn State Hershey Medical Group (PSHMG)/ Student Health accepts my insurance?
A: You can call customer service on the back of your insurance card, PSHMG at (717) 361-0666 or you can check the following website
Q: Can I see the College Health Liaison (CHL) if I am not sure if I need a doctor’s appointment?A: Yes, if you are not sure if you need an appointment, call the CHL at (717) 489-1021 or email firstname.lastname@example.org to schedule an appointment at no cost.
Q: How do I pay for my visit? Do I have to have money to come for an appointment?
A: You do not have to pay your copay at the time of your visit, unless you prefer to. Arrangements have been made to be able to bill your copay either home or to you on campus.
Q: What kinds of services can I come to Student Health @ PSHMG for?
A: The office is a family practice office, they can provide care for illness and injuries, routine physicals for drivers license, sports, internships or field work, routine gynecological care, allergy injections, blood work, immunizations, STD testing, Tuberculosis skin testing.
A: If you see a provider at PSHMG, they can give you a note stating the date and time of your appointment. Any missed class is between you and your professor.