Client Services Help Desk
The Client Services Help Desk is available to answer questions, assist in solving problems, or provide information about computing at Elizabethtown College. The Help Desk should be considered the main point of contact and the central resource for technology on campus.
The Help Desk is located in Nicarry Hall, room 125. The Help Desk be reached by calling x3333 (717-361-3333 from off-campus) or through e-mail at firstname.lastname@example.org.
The Help Desk staff is available to assist with a variety of questions including, but not limited to:
• Computer Registration
• Network/Internet Connectivity
• Password & Account Issues
• Supported Software Assistance
Fall 2015 Hours
The Help Desk will be closed for the Thanksgiving Break from Thursday, November 25th at 4:30pm until Sunday, November 29th at 7pm.
Monday - Thursday
• Nicarry 125: 8:00 am - 9:00 pm
• High Library: 7:00 pm - 10:00 pm
• Nicarry 125: 8:00 am - 5:00 pm
• Nicarry 125: 12:00 pm - 4:00 pm
• High Library: 6:30 pm - 10:00 pm
Hours are subject to change - please leave a message and we will return your call.
Please note that the Help Desk will not be able to repair hardware issues for non-college owned computers. The Help Desk will assist with diagnosing hardware issues, but the computer will need to be repaired by a third-party. In many cases, these repairs will be covered under the manufacturer’s warranty. For out-of-warranty repairs, the Help Desk may recommend local vendors.