Client Services Help Desk

The Client Services Help Desk is available to answer questions, assist in solving problems, or provide information about computing at Elizabethtown College. The Help Desk should be considered the main point of contact and the central resource for technology on campus.

The Help Desk is located in Nicarry Hall, room 125. The Help Desk can be reached by calling x3333 (717-361-3333 from off-campus) or through e-mail at helpdesk@etown.edu.

The Help Desk staff is available to assist with a variety of questions including, but not limited to:

• Computer Registration
• Network/Internet Connectivity
• Password & Account Issues
• Supported Software Assistance

 

Hardware Issues


Please note that the Help Desk will not be able to repair hardware issues for non-college owned computers. The Help Desk will assist with diagnosing hardware issues, but the computer will need to be repaired by a third-party. In many cases, these repairs will be covered under the manufacturer’s warranty. For out-of-warranty repairs, the Help Desk may recommend local vendors.

 

Summer 2017 Hours
(Hours are subject to change - please leave a message and we will return your call.)

Monday - Thursday: 8:00 am - 4:30pm

Friday: 8:00 am - 2:00pm

Saturday & Sunday: Closed

The Help Desk will be closed on May 29 in observation of Memorial Day and July 3-4 in observation of Independence Day.