Return Policy
·
New,
used and rental textbooks purchased for the current semester are returnable,
with receipt, for a full refund during the first three days of
classes only.
NO RECEIPT = NO REFUND
New books must be in perfect
condition-no highlighting, no bent corners, etc. Shrink-wrapped
bundles must be unopened in original packaging. If you drop a course or have a schedule change,
you may return a book for up to ten days from the start of class--proof of this
change is required. Refunds are subject to
the discretion of the textbook manager and will be issued in the same form as
original payment. BOOKS PURCHASED AFTER
THE TENTH DAY OF CLASS ARE NON-RETURNABLE FOR ANY REASON, unless
defective. Any defective texts will be
replaced at no charge.
·
Unopened
electronic and computer merchandise is returnable for seven days. After this period, please deal directly with
the manufacturer.
·
Computer
software, opened electronics and opened printer cartridges are non-returnable.
·
For
all other college store merchandise returns, there is a 90-day limit. Merchandise
must be in original packaging and in pristine condition, unless defective. All
returns are subject to the discretion of store personnel and will be issued in
the same form as the original payment. If you do not have a receipt, you may
make an even exchange for size, color or style. If no exchange is made, there
will be a 25 percent restocking fee on merchandise returned without a receipt.
·
All
Clearance merchandise = FINAL SALE-NO RETURNS. You may make an even exchange for size, color
or style, if available.
·
During
sales, no adjustments will be given on previous purchases.
The College Store is open Mon thru Fri 9 AM-5 PM and SAT 11 AM-2PM during
the academic year. Please call
717-361-1131 or visit us on the web at www.etown.edu/programs/college-store/ to check holiday, break and summer
hours.