Support E-town
Information For
ITS Blog

Read the ITS Blog now

You can also subscribe to the ITS blog and receive the latest posts right to your inbox.

ITS Knowledgebase

Stumped by technology?

Chances are, you're not the only one. Find solutions to common problems with the ITS Knowledgebase.

ITS Training workshops

Brush up on your skills or learn something new.

Attend an ITS training workshop. View the scheduled training sessions and register now.




After you open the ITS Student Worker application by clicking this link, please print the application, complete it and send to Karen Eatherton at the Help Desk (x3333) in Nicarry 108.

Help Desk Assistant

Description: Assist in daily operations of the Help Desk including assisting students over the phone and walk-in customers as well as on-site visits and delivery of media equipment.
Requirements: A broad range of knowledge in general operations of a computer and the ability to communicate remediation steps to the user.
Wage: $7.45 - $7.90 (depending on experience)

Diagnostic Center Technician

Description: Technicians are responsible for removing harmful applications (viruses/spyware/malware) from student computers.
Requirements: Moderate to advanced knowledge of viruses/spyware/malware and how they relate to the computer environment. Moderate to advanced knowledge of programs to remove these applications. Attention to detail is extremely important.
Wage: $7.60-$8.05 (depending on experience)

Elizabethtown College